This policy explains how Firexus collects, uses, stores, and protects information across our website, hosting, websites, and support services.
Effective date: February 23, 2026
We may collect account details such as name, username, email address, billing profile data, support communication records, technical usage logs, and essential device/browser metadata used for security and service reliability.
Firexus uses data to provide core platform functionality, process subscriptions and payments, deliver support, detect fraud and abuse, improve service quality, and communicate important product or account updates.
We use essential cookies for login/session continuity, security, and site preferences. Optional analytics cookies may be used to understand performance and usability trends. You can manage browser cookie settings at any time.
We do not sell personal data. We may share data with payment processors, infrastructure providers, and service partners strictly to operate Firexus services, comply with law, or protect users and platform security.
We retain data only as long as required for service delivery, legal obligations, dispute resolution, and security operations. We apply technical and organizational controls to reduce unauthorized access, misuse, or data loss.
You can request correction or deletion of certain personal data, update account details, and opt out of non-essential marketing communication. For privacy requests, contact support@firexus.com.
For policy questions, security concerns, or data requests, contact Firexus Support via support@firexus.com.
